Return Policy
At Picor, we value your satisfaction and aim to provide products of exceptional quality. However, we understand that sometimes returns or repairs may be necessary. Here’s a comprehensive overview of our policy.
Eligibility for Returns
- Items must be unused and in the same condition as received.
- Original packaging is required.
- To initiate a return, please contact us within 7 days of receiving your order at salespicor@gmail.com or +91 9082525371.
- Include order details, the reason for return, and supporting images if applicable.
- For damaged or defective items, an unboxing video along with the original shipping label is mandatory.
- We reserve the right to deny returns if items show signs of use or damage.
Non-Returnable Items
- Customized and personalized custom metal prints and Canvas Prints, are non-returnable unless defective or damaged upon arrival.
Damaged or Defective Products
- If your order arrives damaged, contact us within 24 hours of delivery at salespicor@gmail.com or +91 9082525371.
- Provide an unboxing video and the original shipping label as proof of damage.
- Upon verification, we will offer a replacement or refund.
Damaged Goods
- Notify both the delivery agent and us within 24 hours with photographic or video evidence.
- An unboxing video and the original shipping label are mandatory for any damage claims.
- Failure to provide these within the timeframe will void the claim.
Refund Process
- Once your return is received and inspected, we will send you an email notification.
- If approved, your refund will be processed within 5–7 business days to the original payment method.
Contact Us
For questions or support, please contact:
📧 salespicor@gmail.com
📞 +91 9082525371
Policy Rights
Picor reserves the right to modify or update this policy at any time without prior notice.